Call center operator

For business owners, businesses that are faring well in this “Great Recession” are like winning the Super Lotto.

When the phones in your office are ringing off the wall, it’s a sure sign that business is still prosperous. What happens when you are running a shop on your own and the phone is ringing off the hook? Instead of hiring more help (especially during the holiday season), outsourcing an inbound call center could be your salvation. What should you know before you hire a company to help with incoming calls?… Click here to continue »

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