Prepare for a Power Outage Kankakee IL

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Process Electric & Communications Inc
(815) 932-8304
1240 Stanford Drive
Kankakee, IL
Services
Electric Contractors Residential, Computer Cable & Wire Installation, Computer Networks, Communications & Public Relations Consultants, Phone Equipment & Systems Parts & Supplies
Products
Telephone Systems, Business Telephone Systems, Network Cabling,

A & B Electric
(815) 476-9277
624 Davy Lane
Wilmington, IL
Services
Electric Companies, Electric Contractors, Electric Contractors Residential, Electric & Electronic Equipment & Supplies, Electric Equipment Service & Repair
Products
Electric Contractors

Potter Geo Electric CO
(815) 932-5214
955 East Locust Street
Kankakee, IL
 
Tri-City Construction
(815) 935-0418
1 River Lane
Kankakee, IL
 
Leos Repair Svc & Builders
(815) 937-0473
866 S East Ave
Kankakee, IL
 
Cap's Electric & Refrigeration
(815) 802-1301
1542 Bittersweet Drive
Saint Anne, IL
Services
Heating Contractors, Electric Contractors Residential, Refrigeration Dealers Commercial & Industrial

MPS Networks
(815) 933-0192
Box 2225
Kankakee, IL
 
Girard Electric Inc
(815) 933-6167
1095 South Schuyler Avenue
Kankakee, IL
 
Emro Marketing Co
(815) 939-4230
2330 West Station Street
Kankakee, IL
 
Outsen Electric
(815) 933-6239
831 West River Place
Kankakee, IL
 


Under Normal Operating Conditions, grantees shall meet each of the following standards shall be met no less than ninety five (95) percent of the time measured on a quarterly basis:
 
A.  Standard installations shall be performed within seven (7) business days after an order has been placed.
 
B.  Under Normal Operating Conditions, grantee shall begin work on Service Interruptions promptly and no later than 24 hours after the interruption becomes known. Grantee must begin working on other service problems the next business day after notification of the service problem. Working on Service Interruptions must be more than merely acknowledging that a service interruption has occurred.
 
C.  The appointment alternatives for installations, service calls and other installation activities shall be either a specific time or, at maximum, a four-hour time block during Normal Business Hours. Grantee may schedule service calls and other installation activities outside of Normal Business Hours for the express convenience of the customer.
 
D.  Grantee shall be deemed to have honored a scheduled appointment under the provisions of this section when a technician arrives within the agreed upon time and, if the subscriber is absent when the technician arrives, the technician leaves written notification of arrival and return time, and a copy of that notification is kept by the grantee.
 
E.  Grantee may not cancel an appointment with a customer after the close of business on the business day prior to the scheduled appointment. Rescheduling an appointment is an independent obligation and does not necessarily excuse the missed appointment.
 
F.  If grantee’s representative is running late for an appointment with a customer and will not be able to keep the appointment as scheduled, the customer shall be contacted. The appointment shall be rescheduled, as necessary, at a time which is convenient for the customer.